Hey just wanted to share some takeaways from the Shimano-TEC Workshop I attended at the end of March as part of my STEC Forum Moderator participation. This was the 2-day class and took place in Irvine CA at Shimano's North America headquarters. I have added links to images where appropriate. The pics linked directly below are only the technical details. The gallery these pics live in also has a bunch of "look inside Shimano" (warehouse, shipping, etc) and "experience at STEC Workshop" (hospitality, tour, instruction facility) stuff in there that you're welcome to browse by clicking HERE . I don't have the email addresses for the newer guys at ECBS Roanoke but feel free to share with them. Again, LOTS OF IMAGES WITH NOTES HERE . Tool Tips: JIS Screwdrivers . Far superior to Phillips in terms of not slipping/stripping. I know there are a couple in use at the shop but the amount they reduce stripping of screws means we should be ONLY replaci...